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Bike Rental terms & conditions

Operational definitions:

Liability assumed relating to the bike:

While the Rental Bike is let to the Client, the Client assumes all liability for any theft of the bicycle or damages howsoever these may occur, for the full duration of the let.

Conditions in which the bike must be kept:

The Rental Bike has to be stored in a safe, dry environment for the duration of the Rental when it is not in use.

In case of Rental Bike loss:

In case of theft, or irreparable damage to the bike, an amount of €1149.00 will be charged in the case of a rental of an aluminium bike with 105, €1699.00 in the case of carbon with 105, €2199.00 in the case of carbon with Ultegra and €2999.00 in the case of carbon with DI2, payable within 5 working days.

In case of Rental Bike damage:

Any damage will be quoted on for repair/replacement by an experienced Bicycle Retail Outlet and this amount charged to the Client. Damage charges are equal to the market value or any item or service required to restore the bike to the state it was before the rental.

Rental Bike condition appraisal

The state of the bicycle will be determined by the client and Tomas Swift Metcalfe Unip. Lda. staff upon both delivery collection of the bicycle, either using a transfer paper contract or an annotated photograph. The client accepts either of these processes is sufficient to record the condition of the Rental Bike.

Forbidden Rental Bike use cases:

Proper use clause A charge of €150,00 is applicable even in absence of damage if the equipment provided is misused. Improper use includes: Stunt riding, use of road bicycles on unpaved roads or tracks or leaving the bicycle outside unattended.

In case of an accident affecting the Client:

Accidents Waiver: Clients acknowledge and agree that Tomas Swift Metcalfe Unip. Lda. maintains no control over the operation of the Rental Bikes by Clients. Tomas Swift Metcalfe Unip. Lda. assumes no responsibility for and cannot be held liable for any personal injury, property damage, third party liability or other loss, accident, delay, inconvenience, or irregularity which may be occasioned either by reason of: Any wrongful, negligent or accidental acts or omissions on the part of the Client or the Client’s agents; Any defect in or failure of any vehicle, equipment or instrumentality owned, operated or otherwise used by the Client; Any wrongful or negligent acts or omissions on the part of any other party not under the control, direct or otherwise, of Tomas Swift Metcalfe Unip. Lda; Acts of nature, bad luck or equipment failure. Accident insurance held by Tomas Swift Metcalfe Unip. Lda. is only valid with the use of a bike helmet (not supplied with the bike) and only Portugal. Clients hereby release Tomas Swift Metcalfe Unip. Lda. and its agents and employees from and against any and all liability arising during the rental period. Clients acknowledges that they are aware of the risks involved with cycling including but not limited to physical exertion, forces of nature, accidents, travel via any mode of transport, adequacy of medical facilities, or negligence (other than willful or fraudulent) on the part of employees, agents or others of Tomas Swift Metcalfe Unip. Lda. Clients agree to be responsible for their own welfare, and accept any and all risk associated with the activities they undertake. Clients agree that the terms here in are binding on them, their family members, heirs, successors, assigns, dependents and/or minors accompanying them, and their legal representatives. Clients acknowledge and agree that Tomas Swift Metcalfe Unip. Lda. and its agents have the right to refuse participation by any person judged incapable of activities, and for not executing this document or other required documentation. Any dispute arising out of these matters whatsoever, shall be resolved in binding arbitration/adjudication under the laws of Portugal. Any part of this document found to be void or unenforceable shall not negate the enforcement of the remainder.

Equipment supplied and not supplied:

Equipment Supplied Each rental bike is rented with a flat tire repair kit (1 spare tube, tire levers, frame pump, multi-tool), 2 water bottle cages and a saddle bag. Clients may be required to furnish their own pedals. Clients may supply items such as saddles, computers, water bottles and tools kits for fitting to the Rental Bikes.

Equipment condition & Client supplied equipment liability.

Every effort is made to ensure the equipment supplied is perfect working order, this does not mean that it is free from the risk of failure. Tomas Swift Metcalfe Unip. Lda. is not responsible for the any loss of or damage to client supplied equipment howsoever occasioned.


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Want to see the very best of the region, or neighbouring regions? Working in tandem with partners we have transfers for you and your bike, be it to the airport or new places to ride. E-mail us at [email protected]

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contact us phone: 00 351 922011153 or e-mail: [email protected]