Refund Policy
Company Information
SwiftMo is the trading name of Tomás Swift-Metcalfe, a sole trader registered in Portugal. All references to “SwiftMo”, “we”, “us”, or “our” in this Policy refer to this sole trader.
TL;DR
- Refunds for monthly and annual subscriptions are proportional to unused time.
- Founder tier payments are non-refundable.
- No refunds apply after 8 months of an annual subscription to prevent misuse.
1. Monthly Subscriptions
- Monthly plan cost: €11.99 per month.
- If you cancel mid-month, you are refunded for the unused portion.
- Example: If you paid €11.99 and cancel after 2 weeks, you will receive €5.99.
2. Annual Subscriptions
- Annual plan cost: €95.88 per year (equivalent to €11.99/month).
- Refunds are calculated proportionally to unused months, but no refund is given after 8 months of use.
- Example: If you cancel after 6 months, 2 months remain → you are refunded €23.98.
- Example: If you cancel after 8 months or more → no refund is provided.
3. Founder Tier
- Payments for the Founders “Lifetime Access” tier (€199.99) are strictly non-refundable.
- This ensures early supporters and lifetime users receive exclusive benefits without misuse.
4. How to Request a Refund
- Contact SwiftMo support at info@swiftmo.com.
- Refunds will be processed via the original payment method within a reasonable timeframe.
- SwiftMo reserves the right to verify subscription use before issuing a refund.
5. Exceptions & Legal Requirements
- Refunds are subject to applicable consumer protection laws in your country.
- Nothing in this policy limits your statutory rights where legally required.